You can earn points by logging leads for potential sales opportunities that you have spotted. You will need to enter information on the lead in terms of what product or service you think the customer would be interested in, along with the customer details like organisation name, contact name and contact details. We will review each lead. If your lead is approved you will be awarded points accordingly.
Please allow up to 10 working days for us to review a lead. While we validate your lead, it will be classified as pending. As soon as your lead is approved or declined, you’ll be sent a notification via email
Please review the claims area here. If a lead is declined a reason will be given. If you need any further information, please contact us.
No, we want you to log all genuine leads as you identify them. The key word here is genuine. Please only log leads when you think the customer has a genuine requirement for a product or service and/or you think will definitely be interested in hearing from us about a particular product or service.
No – you are unable to buy additional points. Only points awarded through the Discover system can be redeemed for rewards.
You have 12 months from the date that your points are awarded to redeem them. Any unused points will expire after 12 months and will be removed from your balance.
Yes – when placing the order, you can enter additional information in the comments section of the order form.
Please contact us with your order number and we will contact the supplier to resolve this issue for you as soon as possible.
Generally, rewards will need to be signed for – particularly if they are of higher value or large items. Please enter a delivery address where someone will be available to sign for a reward – this can either be a work or residential address for yourself or a family member.
Yes, you can change your delivery address as long as the item you’ve ordered hasn’t been dispatched. Please contact us with all the order details and the new delivery address. Please contact us as soon as possible after the order is placed to avoid disappointment.
Yes, you can cancel your order providing it has not been dispatched. Please contact us with all the order details. Please contact us as soon as possible after the order is placed if you need to cancel it.
Click here to view all orders that you have placed. When an order is placed it will show as pending until it is shipped and then the status will be updated to dispatched. Please allow up to 5 working days from dispatch for delivery. If your order is sent by tracked mail, a tracking link and code will be displayed in the My Account area of the website.
You can check your points statement online to review all orders that you have placed.
Please check your internet connection. Most internet browsers are supported, except we do not support Internet Explorer 9 and below.
Please check your spam and junk folders. We recommend that you add [email protected] to your safe senders list.
If you enter in your password incorrectly 3 times, your account will be locked. Please contact us and we will provide further instructions.
For submitting just one lead for Solutions that translates into an opportunity we win, you’ll be able to order something like a presentation box of two bottles of wine.
